Cancellation Policy:
- Within 24 Hours of Purchase: Full refund.
- After 24 Hours, Before Shipment: 2% of the product price will be charged as a handling fee.
- Shipping Refunds:
- Standard Shipping: Refundable.
- Free Shipping: Shipping cost is non-refundable.
Return Policy: We aim to ensure your satisfaction. If you receive a damaged or incorrect item, notify us within 7 days of receipt for assistance with the return process.
Eligibility and Conditions:
- Initiate Returns: Start returns through the purchase platform within 7 days of receiving your order.
- Conditions: Returns or exchanges are accepted for damaged items or incorrect shipments.
- Notification: Email us within 7 days to start the return. If a replacement is unavailable, a full refund will be issued.
Return Options:
- Replacement: Available if the item is in stock.
- Exchange: We can help you exchange for a different product of equal value, if available.
- Refund: If a replacement or exchange is not feasible, a full refund will be provided.
Refund Processing:
- Inspection: We will notify you of refund approval or rejection after inspecting the returned item.
- Time Frame: Refunds may take varying times to appear in your account, depending on your financial institution.
Return Shipping:
- Customer Responsibility: You are responsible for return shipping costs upfront. We will reimburse these costs after inspecting and approving the return.
- No Restocking Fee: No restocking fee is charged.
- Packaging: Return items must be in their original packaging and sent via a trackable shipping method.
Important Notes:
- To initiate a return, email us within 7 days of receipt with your order number and reason for return.
- All items must be returned in their original packaging.
Contact Information: For questions or clarifications, please contact us. We are committed to ensuring a smooth return process. By purchasing from our website, you agree to our Return and Refund Policy and its terms. Your satisfaction is our priority, and we welcome your feedback to help us improve our services.
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